Last updated: 8 septembre 2026
Data controller
Wisorino, 10 Rue de l'Artisanat, 75001 Paris, France
France — contact@wisorino.art
What we collect and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Name, email, delivery address, phone | Process and deliver your order | Performance of contract | 10 years (accounting) |
| Personalisation text | Engrave your piece | Performance of contract | 3 years |
| Order history | Customer support, guarantees | Performance of contract | 10 years |
| Email address (newsletter) | Send you our news | Consent | Until you withdraw consent |
| Contact message | Answer your enquiry | Legitimate interest | 3 years |
Payment
Payments are processed by Stripe Payments Europe, Ltd. (Ireland). Your card details go directly to Stripe and are never received or stored by us. Stripe acts as a separate controller; see stripe.com/privacy.
Who receives your data
Only what is needed to fulfil your order: our payment provider (Stripe), the carrier delivering your parcel, and our hosting provider. We never sell or rent your data.
Cookies
We use strictly necessary cookies only: a session cookie to hold your cart, and a language cookie to remember your choice. No advertising cookies, no third-party trackers, no profiling.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. To exercise them, write to contact@wisorino.art; we reply within one month. You may also lodge a complaint with your supervisory authority.
Security
The site is served over HTTPS. Administration passwords are hashed. Database access is limited to the people who need it to prepare orders.
Visit statistics and customer journeys
We retain page visits, cart and checkout actions, IP address, estimated country, traffic source and device type for 90 days in our protected admin area. This helps us understand journeys and resolve errors. Activity may be associated with your order or account. These statistics never collect typed text, passwords or card information.
Google AdSense
Google AdSense loads only with your consent, outside payment, account and tracking pages. You can change your preference here. Publisher: ca-pub-8082228787024010.